FAQs

Frequently Asked Questions (FAQ) - Bulga

1. What is Bulga's delivery time? At Bulga, we take pride in our quick turnaround. We deliver all orders within 1 week from the date of purchase, ensuring you receive your genuine leather sandals and footwear promptly.

2. Do you offer international shipping? Yes, we offer international shipping to various destinations worldwide. No matter where you are, we strive to deliver your order in a timely manner.

3. How do I track my order? Once your order is dispatched, we'll provide you with a tracking number via email. You can use this number to monitor the status of your delivery and know when to expect your package.

4. What is Bulga's return policy? We want you to be completely satisfied with your purchase. If you encounter any issues or wish to return an item, please review our return policy on our website for detailed instructions and eligibility.

5. Are your products made of genuine leather? Absolutely! We take great care in selecting the finest quality genuine leather for all our products, ensuring durability and a luxurious feel with every pair.

6. Can I cancel my order after purchase? We understand that plans may change. If you wish to cancel your order, please contact our customer support team within 24 hours of purchase, and we'll assist you with the cancellation process.

7. How do I determine my correct shoe size? To find your perfect fit, refer to our size chart available on our website. If you need further assistance, our customer support team will be happy to help you choose the right size.

8. Do you offer custom-made footwear? While we currently don't offer custom-made footwear, we have a diverse range of designs and sizes to cater to various preferences. Explore our collection to find the perfect pair that suits your style.

9. Are your products ethically sourced? Yes, at Bulga, we are committed to ethical practices. We source our materials responsibly, ensuring that the production of our genuine leather sandals and footwear aligns with sustainability and fair trade principles.

10. What payment methods do you accept? We accept various payment methods, including credit cards, debit cards, Cash on Delivery (CoD) and other secure online payment options. Choose the payment method that is most convenient for you during the checkout process.

If you have any other questions or need further assistance, please don't hesitate to contact our friendly customer support team. We are here to ensure you have a delightful shopping experience with Bulga!